Mickey Mouse operation all around...a telephone service provider that can't keep their own phones operating! We haven't had problems with our home phone service, but when I have called with an issue (billing or technical), it is nearly impossible to reach the right department, much less a person in the right department. I have been frequently cut off while on hold, sent to the wrong department after following a HUGE menu that requires several selections, and to top it off, they can't do automatic billing! Join the 21st Century, please! read full review »