When I called Alliance to have our furnace repaired, they sent the request over to a contractor that took over three days to contact us. Each day we waited with no response, Alliance assured me that we would be contacted and that they would not contact a different contractor. Once the contractor did show up, they were clearly incompetent. Only at that point would Alliance assign it to another contractor who was able to fix the problem, but before we had been without a furnace in the winter time for just over three days. As I enquired more into... read full review »