I took my hp laptop to Geek Squad to have it repaired after it shutdown unexpectedly and would not restart. I was told the repairs would take 3 weeks and cost an estimated $86.00. Fine. I received a call from them about 2 weeks later saying it would cost $388.00 to repair. I would have purchased a new computer, but had some documents on the computer I needed for work. When I got the computer back the keyboard was not installed properly and the casing was broken.I returned to Best Buy to get it fixed and was told it would take at least 3 week... read full review »