FOR ALL OF YOU EFFECTED BY THE TACTICS OF DIRECT E-CIG. PLEASE COMPLETE AN ON LINE COMPLAINT FORM WITH THE FLORIDA ATTY GENERALS OFFICE AT THE FOLLOWING LINK: http://myfloridalegal.com/pages.nsf/Main/60FD9BD8FA71A5B185256CD1005EE5C5. The BBB cannot do anything about your complaints and if enough are received by the Floriday atty generals office then they will investigate your VALID complaints. GOOD LUCK, I know you will fair better going this route. read full review »