I initially bought a "best of" CD through buy.com's marketplace. Since it was a marketplace item, the seller ended up being Papa Media. After waiting two weeks for my CD to be shipped, I sent them an email requesting the purchase be canceled. Even though I made this request through their website, it was returned to be as not being a known email. When the CD arrived it wasn't the correct one; it was actually no where near the right CD. It was also unwrapped and opened so that the CD was loose and the covers (it was a... read full review »