Riteaway was sent out to replace my water heater via my home warranty company - First American. These companies are in cahoots to rip off consumers. Would not recommend either one, but here's my story. First American Warranty said they would email me the contact information for Riteaway when I called in an emergency request for my leaking water heater. They were supposed to contact me within 3 hours and the service completed within 8 hours but that didn't happen. I had to look up their info on the internet, which is where I initially... read full review »