I am experiencing the same here in OKC. All they do is lie and lie and lie. Everyone you talk to is a different person and they all give you a different answer. After two weeks now they tell me that all the issues with our appliances were pre existing and not covered. I am convinced that this is a scam and deceptive trade practice and intend to turn them over to my attorney in Dallas Riney Palter and have them go after them. If anyone is interested in filing a class action against them please let me know or call my attorney John Palter at... read full review »