On 122410 I ordered replacement 7" springs for our trampoline. Once I opened the box, I noted that 2 of the springs were shorter as well as several of them appeared "loose" and worn. After measuring I determined that 2 of the springs were 6 1/2". I have tried contacting them for a week through the phone numbers listed on their website, on the invoice, through email, & finally even through a fax. As of today I have still heard no reply & since they are obviously going to be so unresponsive to me they have left me with no... read full review »