I also have frequent drop call 80% of the time...I am noticing for the first time other customers complaints perhaps it is business as usual for the Metro PCS co. The Federal Bureau agency should take a look at all of these problems that are constant. My phone as of this morning is no longer letting me place a call out or dial in-case of a emergency instead I can receive calls & text messages in but I cannot answer them or reply back ( Go Figure! ) I will send a email of complaint to the Federal Bureau Agency, I recommend others do as well have a good day! read full review »