- They claim that they have 24x7 customer service, this is true but if go for customer service assistance you need to wait a long time (mostly more than 15mins). - Most of the time there system is down due to their switch problem or technical upgrades, so you wouldn't be able to call. If you call again for customer service...wait for 15mins if they show up and if you complain about you are not able to make calls, they will say call after 20mins but that is not true most of the time. read full review »