i was told by matt klein territory manager that i was covered under my insurance because i told him i did not want his machine till i talked to my insurance compant he told me he did and i was covered and i am not there not in my network since i couldnt make it to him he brought it to my house droped off no instructions i used it once it made my neck and arm hurts more after the use of this product then they mailed more stuff for this machine with no directions and now are tryinf to make me pay for it a used the thing once i mailed it back to... read full review »