Yes I got caught out too, Paid Aerosat a year in advance and been sorry I ever did. They promise a 247 connection yet every night at 12 the network becomes none functional, don't bother to download you will get a 'time-out' or 'connection rest by peer' out of a year about 2 months were trouble free. Please do not bother to complain as the is a company that only has staff with first names and no surnames, nobody knows the manager the closest I got was, 'Lauren Somebody' nobody phones you back, there help desk... read full review »