I have been a comcast customer over 3 years, paying almost 200 a month for cable and internet (which is too high anyways). I decided to upgrade my service and went to the Comcast store on Poplar to trade in my box for an upgraded one. I waited behind 27 customers for over an hour before being served and getting my box. I took it home only to find it didn't work. I spent hours on the phone Sunday trying to get it repaired, and finally they scheduled me for a tech to come replace my box Monday between 2-4. When the tech arrived at 5:15, he... read full review »