Citi Mortage was contacted by us in Sept of 2009 to see if we qualified for the Home Mortgage assistance program. They told us we did and told us the amount to begin paying and not to pay any more or less for three months to show an ability to pay. We were told that it would take 6-8 weeks to do the paperwork on the modification. I sent in all the necessary documents that were requested. First they lost them. Then after not hearing from them for 4 months I contacted them and a diferrent person was working on our stuff and he needed additional... read full review »