USER REVIEWS (Astrid Bailey)
Santander Consumer USA
After making a payment arrangement, I called to change the date 1 week later because money wasn't going to be there in time. I was told by rep to stop payment on my check they can't make any changes. There is 6 days before this payment is about to be taken out by Western Union. That is plenty of time to make the change. I asked for a supervisor. The supervisor advised me to do the same thing. I know this information is incorrect because it happened about a year ago to us, and senior leadership with Santander told me they should not... read full review »
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