I took my computer into Best buy for their Geek squad service to wipe out my hard drive and reload windows to clean it up and get it ready for a new function. I was told the analysis turned up a bad motherboard and they recommended that I get a new computer. I took it back and bought a new computer but also contacted an independent computer shop and asked them how much a motherboard would be to fix it up. They told me the motherboard was fine and it was only a video card. I went back to best buy and asked for my money back for the analysis that turned out to be wrong. They said they don't give refunds. read full review »