On 19Dec10, I ordered a new TV at the BestBuy store for which I paid cash. They, in writing, committed to delivering it on 28Dec10. On 27Dec10, I was notified that the delivery had been delayed one week. Having failed to conform to their contract, I asked for a refund on 28Dec10. They flat refused to give me my money back and said I had to wait for BestBuy to deliver a check. The check arrived on 06Jan11; i.e., they kepy my money for more than one week. read full review »