I bought a SAMSUNG TV - model UN46C9000 from vanns.com on DEC 18, 2010. The TV arrived on DEC 27, 2010 - without the RMC30C2 TV remote . RMC30C2 is a touch screen remote.I immediately contacted VAnns, and they said that I should talk to SAMSUNG about the same. When i contacted Samsung they said i would be sent the TV REMOTE model no . RMC30C2. On 7th Jan, 2011 i received a mini TV remote which is NOT RMC30C2, but a basic remote for volume and channel adjustment only. On calling samsung, the 1st customer associate said that such an... read full review »