This company has the worst return/exchange policy of any children's store I know. Their policy states items must have "tags attached" in order to return or exchange them. I can understand that policy for a return, but an exchange is another matter all together. Here's what happened. I purchased a pair of pants for my son for Xmas. Sometime after receiving the gift, and unbeknownst to me, my son went to try on the pants and removed the tags. He then came to me and said the pants were too small. Knowing the exchange/return... read full review »