I reopened my claim on Wed 24th Feb, when I realised that my TV had been damaged due to the incident I reported in January. Adrian Malan agreed to put the claim 'on hold' while I thought about whether it was worth actually claiming since the TV was still functioning. However, it has subsequently become clear that it is badly damaged. I then contacted the 1st for Women call center to reopen the case. Adrian Malan was supposed to contact me. Despite SEVERAL messages, neither he nor one of his contemporaries contacted me. I have... read full review »