I had termed my "subscription" about a week after signing up in Jan '08. At that time I was refused a refund, and the reason being that since it was a subscription, there could be no refund. Fine...not totally understandable, but that's their prerogative. However, I received a notice on 1/8/2009 via email at 11pm that I was up for renewal and that I would be subsequently charged. I canceled AGAIN on the 9th, but the payment still came out of my account on the 1/12/09. Apparently, I did not cancel (AGAIN) in time, so I... read full review »