I was inquiring as to the status of my agreement with their company for monitoring services. I initially signed on with Bellsouth Services which was sold to Protection One. My contract was satisfied in August. I was not notified of its maturity, nor advised that a renewal would commence automatically. Now I am contractually obligated for another 7 months at a rate of 3 times what I can get for the same services. I must notify them in writing of my desire to cancel 60 days prior to term, and they will not accept a verbal or email authorization... read full review »