Agatha: Hello! Thank you for being a valued Bank of America customer! My name is Agatha. May I have your full name and the last 4 digits of your account you are referring to? You: _____ Agatha: Thank you for the information, _____. Agatha: How may I help you with your personal checking and savings accounts? Agatha: Are you still with me? Please respond so I can leave this chat window open to an answer any questions for you. You: my checking account is overdrawn because the online banking system didn't give me a correct... read full review »