I called to cancel my service to save us money and they are claiming that I am in a 2 year contract that I knew nothing about. We have been with them since 2003, but last summer we had one of our boxes go out, so we bought a protection plan and they sent us out a new box. I guess in doing that, they sent us a leased box, which we are paying a fee for every month now ($5), in addition to the protection plan fee($5), but we were also bound into a new 2 year contract. I was never told of this, never signed anything agreeing to this. In order to cancel they want to charge me over $400. read full review »