Sent my computer in for repair. When they shipped it back, they shipped it to my old work address, not the address they picked it up from. When I found out that my system was miss shipped, I contacted Dell (1/12/09). I was told that there was nothing this team could do and that I would get a call back in 24 to 48 hours. On Wednesday (1/14/09) I called Dell and talked to a different manager. He said my case had been assigned to the executive team and that I would get a call back and that he would send another request to call me. On Thursday... read full review »