MetroPCS changed thier plans AFTER I had service for over a year. Upon their changing of their plans they took services from me that were moved to a more expensive plan and told me that if I wanted those services back that I was going to have to pay the higher rate. When I asked to be connected to a supervisor they refused and hung up on me several times. There is no way of contacting any of the upper level managers as the customer service reps ( whick suck) will transfer you. When you asked to be transfered they either tell you that there i... read full review »