This company preys on the elderly population, knowing they are not up to speed with navigating the web, or tech saavy with a cell phone. In fact, many have never used a cell phone. The predatory sales practices, billing, retention, and advertising practices are absolutely astonishing. The management has no shame and will go to great lengths to cover up any problem such as the BB14 software or the minute counter not resetting. I would not recommend this phone to my very worst enemy, must less a trusted relative or my parents. The credit card i... read full review »