Straight Talk is an interesting beast of a company to deal with. My main reason to consider switching from Verizon to them was to save money, and since I'm not very demanding of my cell service, I wasn't too concerned if their customer service wasn't the best. I use cell service for phone calls, and a couple text messages a month. My mistake was trying to port my Verizon number to them. To do this, you fill out a simple online form at straighttalk.com, and give them the phone number you want to port, the name of the current... read full review »