UNABLE TO GET IN TOUCH WITH CUSTOMER SERVICE. CONTACT SYSTEM ALMOST IMPOSSIBLE. AFTER CONTACT THEY FAILED TO RESPOND AS PROMISED. AFTER TWO WEEKS WITHOUT PHONE SERVICE - ONCE AGAIN I GO THRU THE GAMMIC OF GETTING IN TOUCH WITH THEM AND MANAGE TO GET THEM TO CALL ME BY APPOINTMENT AT MY HOME THEY SPEND ALMOST AN HOUR HAVING ME HOOK AND UNHOOK WIRING AND TURNING ON AND OFF THE SYSTEM AND WAITING FOR THEM TO EVALUATE THE ANSWERS I PROVIDE - THEY TELL ME IT IS MY WIRING. I EXPLAIN THAT THEIR TECHNICIAN LEFT THE WIRING SUSPECT BY LEAVING EXPOSED... read full review »