Trend Micro kept charging me annual renewal fees three years after I cancelled my subscription to the service. I didn't catch the renewals in 2009 and 2010 (44.95 each) but I caught this year's charge of 62.95. I called to have them all refunded and was told they could only refund from 30 days. So they refunded my 2011 charge and referred me to the sales dept to talk about the last two years. I called their sales dept and found out that the first person I talked to who refunded my 2011 renewal fee didn't even cancel... read full review »