I PURCHASED A LAPTOP WITH AN ADDED "SERVICE" FROM GEEK SQUAD. NOT SURE OF EXACT NATURE OF THIS "SERVICE" EXCEPT THAT IT HAS SOMETHING TO DO WITH DELETING THE ADVERTISING THAT THE LAPTOP MANFACTURER INPUT PRIOR TO THE UNIT BEING RECEIVED BY BEST BUY. THIS "SERVICE" COST $99.99. I RETURNED THE LAPTOP 2 DAYS LATER, IT NEVER HAVING BEEN OPENED OR USED BY ME. I WAS APPALLED TO LEARN THAT THE COST OF THIS "SERVICE" WAS NOT REFUNDABLE. IN MY OPINION, THIS AMOUNTS TO NOTHING MORE THAN THEFT. SINCE I NEVER OPENED OR USED... read full review »