Just prior to Christmas in 2010, I shipped a small package (a 11" x 14" envelope) from my Local (Tracy CA) UPS office, to Ontario, Canada. The shipping was already expensive--$18, with no rush, but I assumed that was because it had to travel outside the USA. When my recipient was supposed to receive it a week later, she got a note stating that UPS wanted an additional $50.00 to deliver it. Why? UPS charges a "customs duty fee" that was never disclosed to me at the time of shipping. We both balked at the charge! When... read full review »