First: call to Direct TV during the transfer was disconnected. SECOND call: Called back only to be on hold...transferred AGAIN with SAME results to "Clayton" id # AQ1527 with a very poor attitude who told us that "he was having trouble with his computer and the call may disconnect" I gave him two separate numbers to call back if this happened. He hung up and did not call back. THIRD call: to Jim id #442348 (after being on hold for 12 minutes) his attitude was "I can't do that all I do is billing, I'll... read full review »