We had went in to get a loan. We were told that the fees were only 205 + bank fees. No problem. We also signed a paper showing that we had to go back there to file. No big deal, come to find out, they filed our taxes and didnt have all of the w2s. We received a txt showing that our state check had been deposited. When we called the card that they put it on showed a $0 balance. Come to find out they arr trying to charge us almost 1000 to file our taxes never use instant tax service. They will tell u one thing and charge another. Obviously from these other complaints it is the whole company. Never again will use them again. read full review »