There is absolutely no "Customer Service" with Verizon. ZILCH. There are eleven line item extra charges listed on every monthly Verizon statements besides the monthly contract fee. See the following list of the eleven line items listed on a monthly Massachusetts Verizon Wireless Statement besides the contract fee: 1) Property tax recovery; 2) Federal subscriber line coverage; 3) 911 Disability Access fee; 4) Federal Universal Service Fee; 5) Federal Excise Tax; 6) State & Local Tax; 7) Verizon... read full review »