I had purchased about 50 songs from itunes from my computer. The computer crashed and I had to buy another computer . I lost all the songs that I had purchased on the old computer and when I downloaded new songs on my ipod, it wiped out all the old songs. I think itunes should refund all the money I spent on the old computer. I have tried every way available to contact itunes but cannot get a working number. This is the biggest ripoff I have ever experienced. read full review »