To whom it may concern, I arrived at the Heathrow Airport on the 15th of December 2010, through Delhi, from Dhaka by Jet Airways. Due to my transit in Delhi, I changed from flight 9W 271 to 9W 122 to reach my destination. But unfortunately on arrival at London, I was informed that one of my luggages was missing from the Delhi Airport. I was given a piece of claim form with Jet Airways letterhead stating that the company apologizes for such inconvenience. It also provided me with a phone number and a reference number (LHR 15746) where I... read full review »