Chase held 2 payments that I made for more than 20 days, then "accidentally" posted them to my escrow account, where there was no shortage. This made it look like I was 2 payments behind. Meanwhile, they insisted that I never made my payments to begin with, even after my bank called them and said that they had cleared the funds to Chase. Soon, they started foreclosure proceedings, at the same time telling me that they would resolve the issue. Every time I called, I spoke to someone new, who usually couldn't find my file... read full review »