I wish I would of read these comments before buying the nuwave rip off! They give you the run around if you try to return it. I returned it last month and they are still charging me. I am so *** for falling into buying through tv commercials. Please if you are reading this don't fall for this appliance. It does't heat the way they say you have to be stopping it and turning the food to heat it. Its awfull. The food comes out dry disgusting! Beware of this bad product. If you want to return it they dont even give you half of what you spend. There are no free products! They charge you for everything! read full review »