I have automatic payments set-up for my pier one account and this past month there was a problem on behalf of my bank, wamu. I called pier one's customer service dept. for the first time since signing up with them back in august and I encountered the most inefficient and unbending customer service I have ever experienced. I asked for a one fee adjustment if possible, my account has been in good standing and i have signed up for automatic payment, that's not to say that i'm owed a fee adjustment but being charged a total of... read full review »