In 11/9 I booked a business trip through ORBITZ I did not end up needing to take. In 7/9 I tried to use the credit but was told it had to be same itinerary. That was about a 30min frustrating conversation. In 12/10 I tried to use credit again but after navigating voicemail and being on hold for 18 min I was disconnected. I tried again 1/11 and was told my money was gone. Over a year, no credit, no tickets too bad. How can they just take my $910 with no compensation? I strongly advise not using ORBITZ or only using them to check prices then book through the airline. At least if your plans change you'll still have something. read full review »