WGES offers 1 or 2 year contracts - but lock customers in through automatic renewals with high fees to exit the service. I opted for one year, monitored the service and did not save money so decided to exit. On calling customer service, they explained that they sent a letter in November (which I did not receive) and had a 45 day window to exit. It is now January, most likely within a 45 day window, but they are refusing to allow me to exit the service without paying a high fee. Beyond this, the customer service representative I dealt... read full review »