My phone was stolen out of my ***.we called safe link they gave us a new phone they put minutes back on the phone. when we call out all we get is the office. we cant call anybody else.now i have 150 minutes left. still we cant call 911 in case my husband needs help he is disabled.so i wrote martha roby a letter telling her the same thing. maybe she can get answers about why we cant call out. thats the only phone we have. read full review »