I call company and always busy or when answered goes directly to hold with music and no one picks up. Then flinch time it goes to national emergency line. I live in Hendersonville, NC and last year even though on continuous refill, ran out of propane. For WEEKS! I live on mountain and when snow, you think they would come in December. Same thing this year and I never get a hold of anyone at local office. Looks like space heaters it is and hope electricity does not go our They for sure can't make it up with all this snow now. Continuou... read full review »