I am now on my third attempt to have the gas turned on at my house. There has been a complete lack of communication from their service representatives concerning this job. I first scheduled service for 1/11/2011. The technician did not turn on the gas because no one was home. I was never told that someone had to be home for the gas to be turned on. Why don’t they inform the customer about this when the appointment is made? If they had, someone would have been there. A second appointment was made for the next day. My wife took... read full review »