I done my upgrade on the 5th of march and they said it will take 7- 10 working days till i receive it and till now i have not after the couriers of CCD phoned twice and said they deliver the following day but never did. I spoke to CCD manager Carl and he said they have the paper work but the parcels was never handed over. I have to make calls day after day and no one can tell me when i can get the two phones i requested and what's happening i have to phone this and that no and not phoning anymore. if this is how you want to do business fine then i want a manager to phone me so i can cancel my contract and go elsewhere. read full review »