Called Sears repair because water was coming out the back of refrigerator and ice maker was not working. Sears serviceman quoted $200 to repair. He then put some hot water on the supply line and declared it fixed. He was in the house a total of 15 minutes. Some hourly rate. On top of that, it was broken again two hours later. They wouldn't come back for three days so my wife fixed it herself with a hair dryer in two minutes. I will not shop at Sears again. Calls to supervisors were basically answered with "tough luck sucker" read full review »