I called Honeywell for an adjustment on my thermostat. They insisted I take it off the wall. I could not get it back on and they then said there was nothing they could do, and it was my problem. I had to pay an electrician $175 to put it back on. They should tell customers first that they cannot advise on how to replace a thermostat, before insisting that it be removed. They refused to reimburse for the fee, saying it was my fault. They need to better train their customer service reps and stop blaming the customer. Don't buy any Honeywell products. read full review »