My sister and I took our sons there summer 2009. My son left $800 worth of video games in rarely used kitchen cabinet. When I called I kept getting VM of Amy Clark. Was eventually informed she was out of office and would get back to me next day. NO ONE ELSE at resort would help me. By time I received any contact the items were supposedly gone. I believe the video games were stolen by housekeeping. NO RESOLUTION offered by resort and their home offices are even worse. Crappy customer service and NO sense of urgency. Brainless employees;... read full review »