I ordered the free trial and was charged 132.00 the very same day. I fixed my problem of refund because they illegally took money not autorized. They gave me a refund withinn 5 days. When you call you must tell them that if they do not refund your money you will get a lawyer and charge them for credit card fruad because that is what it is. trh this and you will get your money back. don't send the product until you recieve your refund and give them a deadline of 5 days. good luck and never give in to thier scheme of things, keep control, after all it is your money. read full review »